Returns & Exchanges

Returns and exchanges are accepted within 14 days from the delivery date. All products must be returned in their original condition and packaging. Upon receipt of returned goods, pas de calais reserves the right to deny refund if the merchandise does not meet the return policy requirements. 

Sale merchandise is FINAL SALE and not eligible for return or exchange. Items purchased with a promotional discount code are non refundable and may be exchanged for store credit only.  Gift cards are non refundable.

International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. Pas De Calais is not responsible and these charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

Your refund will be processed within 5 business days of receiving your return and will be credited to the original payment method.  You will be notified via email once the return transaction has taken place. Your bank or credit card issuer may require additional days to process the credit before posting to your account. 

To exchange an item, please return the item you wish to exchange and contact us in regards to it. 

All returns must be shipped to the following address:

pas de calais
482 Broome Street
New York, NY 10013 
Tel  +1 (212) 938 1973
onlineshop@pasdecalais-int.com