Shipping & Delivery
Orders are processed pending item availability and credit card verification. pas de calais will contact you via email if there are any issues with your order.
Placed orders will be processed within 24h and will ship within 2 business days. You will receive an e-mail confirmation with tracking information once your order has shipped.
Orders can only be shipped to addresses within the United States. We are unable to ship orders to APO/FPO addresses, or P.O. boxes. For international orders (outside of the US) please contact us at
onlineshop@pasdecalais-int.com
+1 (212) 938-1972.
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UPS ground
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UPS 2nd day
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UPS next day
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Delivery in 5-7 business days
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Delivery in 2 business days
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Delivery by next business day
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Free
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$30
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$45
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Hawaii and Alaska $20
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Hawaii and Alaska $45
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Hawaii and Alaska $65
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Returns & Exchanges
Returns and exchanges are accepted within 14 days from the delivery date. All products must be returned in their original condition and packaging. Upon receipt of returned goods, pas de calais reserves the right to deny refund if the merchandise does not meet the return policy requirements.
Sale merchandise is FINAL SALE and not eligible for return or exchange. Gift cards are non refundable.
Your refund will be processed within 5 business days of receiving your return and will be credited to the original payment method. You will be notified via email once the return transaction has taken place. Your bank or credit card issuer may require additional days to process the credit before posting to your account.
To exchange an item, please return the item you wish to exchange and contact us in regards to it.
All returns must be shipped to the following address:
pas de calais
482 Broome Street
New York, NY 10013
Tel +1 (212) 938 1973
onlineshop@pasdecalais-int.com
